Click on the questions below to display the answers. If you don't see your question here, also try the ResultsManager tab | Product group | About ResultsManager | View Release Notes Map, or contact us.
I get a message "No Activities found" when creating a Dashboard
Try the following:
ResultsManager cannot find my Dashboard templates
This can happen if you move the "My Dashboards" folder from its original location relative to MindManager's default documents folder. Ensure that the Dashboard and demonstration maps are in a folder called "My Dashboards" in the default documents folder configured in the MindManager options.
Activities are missing from the Dashboard
If you suspect that you are missing Activities from the Dashboards, you can troubleshoot it in two ways:
I excluded a map from the Dashboard, but it was still included
If you used the "Exclude from Dashboard" icon () to exclude a map from the dashboard, but its Activities are still included, then look for another link to the same map from elsewhere. The icon only disables an individual hyperlink, and the linked map can still be scanned if it is accessible through another unblocked hyperlink.
Look in the Central Topic Notes in the dashboard map. The maps that have been scanned are listed, and the indentation shows you which parent map they were first referenced in. Look for the map that you wanted to exclude, and then look at the line above - this will be the map that contains the unblocked hyperlink.
The Dashboard map is incomplete
If MindManager encounters an internal error during the current session, even an error unconnected with ResultsManager, the transaction event may not fire and the Dashboard map will be left unpopulated. The solution is to close and restart MindManager, and create the dashboard again. If you see this error repeatedly, please contact us.
How do I display things that I am doing for other people in the Dashboard?
To make activities that have been delegated to you appear in the "Relationship Central" sections in the Dashboards, populate the Owner of the task as follows:
Their name; Your name
and check that you have enabled the "Automatic Delegation" dashboard option. ResultsManager will then show this activity in the Relationship Central sections of Dashboards as something that someone else is waiting for from you.
How do I display things that I have delegated in the Dashboard?
To make activities that have you have delegated appear in the "Relationship Central" sections in the Dashboards, populate the Owner of the task as follows:
Your name; Their name
and check that you have enabled the "Automatic Delegation" dashboard option. ResultsManager will then show this activity in the "Relationship Central" sections in the Dashboards as something that you are waiting for from someone else.
I made some changes in the Dashboard, but the original project maps were not updated
Sometimes, you make an edit to a Dashboard map (e.g. mark an activity as complete), but the next time you recreate this dashboard, the same activity is still shown as incomplete. This can be caused by a number of possibilities, shown in order of likelihood:
Tip: it's a good habit to always run the Send Dashboard changes command before closing a Dashboard map. This will ensure that all changes are sent to the original project maps.
The Dashboard map is taking a long time to create
ResultsManager Dashboards are not created instantaneously - they can take up to a few minutes for large numbers of projects and maps. The factors that balance this out include:
Tips for speeding up Dashboard generation include:
Dated Activities are appearing in the calendar before they are due
This can happen when a dependent activity has an earlier date. For example, if you have set a date of 10th September for "Complete report", and you have accidentally set a date of 25th September for the predecessor activity "Research info for report", then ResultsManager will bring the second activity forward to 10th September. Otherwise, you might only see something when it is too late and its date has passed.
Activities are shown as prioritised in the Dashboard, when they have no Priority setting
ResultsManager will automatically inherit Priorities from a parent Activity, where the parent either has higher priority. The logic behind this is that you risk losing sight of a high-priority item if the next action is not also the same priority level.
Sorting in the Dashboard does not seem to be working
If you use two successive sort-only filters in the Dashboard, the results might not be what you expected or wanted. For example, if you sort by priority, then sort by Committed / uncommitted, the resulting list will not have all the Committed items grouped together. A list can only really be sorted by one attribute at a time. The workaround is to use a displayed filter instead of sort-only filter, so that the groupings are explicit.
How does Express Mode affect the Dashboard maps?
When you use Express mode, the following option settings are automatically used, even if they are set differently in Power User mode:
Where did the display of Parent item names go? It was a useful feature in Dashboards
In ResultManager v1, the names of parent items could be prepended to task names in the Dashboard map, so that you could see where the task belonged.
In ResultsManager v2, this is handled by adding Callout Topics to the Activities, for several reasons:
Parent Results and Projects shown in Callout Topics
If you are not seeing the parent Result or Project Callouts in your Dashboard map, then either they are disabled in the Dashboard Details dialogue for this Dashboard, or you have Callout Topics hidden from view in MindManager (View | Show/Hide | Callouts). The latter is more likely, as this setting is remembered by each map, and is turned off by default in the Dashboards.
I changed from "Result" to "Subproject" but I still see "Result" in some dashboards
The option in Power User Mode to refer to Results as "Subprojects" only affects ResultsManager's own dialogues. Any fixed text in the Dashboard templates is not automatically edited. You can modify these texts by hand, by editing the Dashboard Templates.
What does ResultsManager do with password-protected maps?
If ResultsManager encounters a password-protected map while scanning for the Dashboard, it will prompt you for the password. If you cancel the password entry, this map will be excluded from the Dashboard.